Health 360x Privacy Policy




Accuhealth Technologies LLC (AccuHealth) and Morehouse School of Medicine, ("Health 360x") respects the privacy of its website visitors and users. This Privacy Policy governs the use of the Health 360x website located at health360x.com (the "Website"), our mobile application ("App"), as well as any of our other websites, networks, embeddable widgets, downloadable software, surveys, assessments, or mobile or tablet computer applications, features, or services, whether on-line or off-line, owned or operated by us. This Privacy Policy is provided to help you better understand how we obtain, use, share, and protect your personally identifiable information. For purposes of this Privacy Policy your personally identifiable information also includes any personally identifiable information that you submit or consent to provide to Health 360x for your minor children under the age of thirteen. The terms "you" and "your" shall also include any minor children for which you use the Health 360x Service. Please take a moment to review our Privacy Policy, which covers the information Health 360x collects when you use the Health 360x (the "Health 360x"). By using this Website, you agree to the Health 360x Terms of Service and this Privacy Policy. Health 360x may revise this Privacy Policy at any time in its sole discretion, and any revisions shall be effective as of the date of publication. By continuing to use the Health 360x, you agree to any new revisions to this Privacy Policy.

Health 360x collects and stores information about our users to verify identity. This information enables Health 360x to communicate with you directly and in turn provide you the Health 360x.

In this Privacy Policy, the terms "Health 360x," "we," "us," and "our" refers to Accuhealth Technologies, LLC. and Morehouse School of Medicine, and its affiliates. The terms "you," "your," and "yours" refer to the user (end user) utilizing the Health 360x. This Privacy Policy is incorporated into and subject to our Terms of Service.

Information We Collect

Personally Identifiable Information.

If you voluntarily submit information to the Website, for example, in a request for general information, in order to create an account with us or populate your account, we may record and use such personally identifiable information, such as your name, phone number, e-mail address, and health care related claims information, for reasonable business purposes including, but not limited to, fulfilling your requests. We may use internal service providers to operate the Website and employ other persons to perform work on our behalf, such as sending postal mail and e-mail. These persons may have access to the personally identifiable information you submit through the Website, but only for the purpose of performing their duties. These persons may not use your personally identifiable information for any other purpose. Notwithstanding the preceding sentence, we may de-identify your personally identifiable information or aggregate your personally identifiable information with other users of the Health 360x.

Non-Personally Identifiable Information.

This Website also collects non-personally identifiable user information, such as IP addresses, cookies, internet tags and navigational data (server log files). We anonymize this data and use it for system management and to improve the content and navigation of the Website. We may collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as "Web beacons"). We use passively-collected information to administer, operate, and improve the Website and the Health 360x and to provide information that is customized for you. If we link or associate any information gathered through passive means with personally identifiable information, or if applicable laws require us to treat any information gathered through passive means as personally identifiable information, we treat the combined information as personally identifiable information under this Privacy Policy. Otherwise, we use and disclose information collected by passive means in aggregate form or otherwise in as non-personally identifiable information.

Mobile Device Information.

We may collect information about you from your mobile device through our App, including the identifier for any mobile devices, the operating system of your device (iOS vs. Android), user settings, and geo-location information. By using our App on your mobile device some of your medical information may be stored on the device. We may use the information provided by your mobile device, including your geo-location information, to make recommendations and personalize the App for you. Health 360x is not responsible for any usage of your mobile device or our App by an unauthorized third party.

About the Information We Collect

Voluntarily-Provided Information

We collect information that you voluntarily provide when you sign up for Health 360x. We also collect other information you provide to us through other means when using the Health 360x, such as when you fill out or update a user profile on the Health 360x or when you contact us to request help or support.

Information from your provider

We may receive data from your provider’s electronic health record system or connect wearable device. We will present this data to you as part of our user interface.

Our Use of Your Information

We use your information to provide you with:

  • The Health 360x, including your Health 360x account.
  • Direct communications with you, which may include messages regarding Health 360x we believe you may be interested in.
  • Surveys about your health, wellness, and other relevant information.
  • Customer service.

We also use information we collect from you to prevent fraudulent use of the Health 360x and other systems; to prevent or take action against activities that are, or may be, in violation of our Terms of Service, or applicable law; for other administrative purposes; and for other purposes to which you may provide your consent.

How We Share Your Information.

Except as described in this Privacy Policy, we will not disclose personally identifiable information that we collect through the Health 360x to third parties without your consent. We may disclose personally identifiable information to third parties if you consent to us doing so, for example to your healthcare providers and their staff and vendors (also known as business associates).

Any personally identifiable information you submit to us is for exclusive use by Health 360x or other entities that are involved in the operation or fulfillment purposes of this Website, including your healthcare providers and their staff and vendors. It will not be shared with any other party, except (i) if required by law, subpoena or court order or to protect our legal rights, (ii) in connection with a change of control or sale of Health 360x’s assets or outstanding shares or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, (iii) to service providers who perform services on our behalf and who are under confidentiality obligations, or (iv) as otherwise provided in this Privacy Policy. We can (and you authorize us to) disclose any such information in those circumstances. We do not sell, trade or license personally identifiable information about our users.

We may disclose aggregated or other types of non-personally identifiable information, including "automatically collected" and "cookies" information that are non-personally identifiable, to third parties for various purposes. For example, we may disclose non-personally identifiable information to interested third parties to assist them in understanding the usage, viewing, and demographic patterns for certain programs, content, promotions, or functionality of the Health 360x. We may de-identify personally identifiable information and use it for marketing, advertising, research, software development Health 360x reporting purposes, and to insurance companies and other payors.

Security

While Health 360x cannot guarantee the security of your personally identifiable information under all circumstances, Health 360x does take reasonable steps to protect your personally identifiable information and other information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. Whenever we download or transmit sensitive information, such as health information, we encrypt that information. Any personal information and health information that we store is also encrypted to protect against unauthorized access.

However, please remember that the Internet is not a 100% secure environment, and therefore Health 360x cannot and does not guarantee that information you provide through the Health 360x may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Parents and Guardians.The personally identifiable information on the Website is provided based on parental/guardian permission of minors using the services of participating healthcare providers and such parental/guardian consent to use the Health 360x. Any information maintained by Health 360x about minors is provided only under the express authorization of the parent/guardian. Health 360x does not solicit personally identifiable information from minors and will not contact minors directly. Individuals over the age of thirteen are not permitted to use the Health 360x and all such accounts will be disabled.

International Users.

The Health 360x are hosted in the United States and generally are intended for United States visitors. If you visit from the European Union or other regions with laws governing data collection and use that may differ from United States law, please be aware that you are transferring personally identifiable information to the United States. The United States does not have the same data protection laws as the European Union and other regions. By providing personally identifiable information to us, you consent to the transfer of it to the United States and the use of it in accordance with this Privacy Policy and applicable law.

Updates to This Policy.

We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the beginning of the Privacy Policy. Your continued use of the Health 360x after such changes will be subject to the then-current Privacy Policy. If we change this Privacy Policy in a manner that is materially less restrictive of our use or disclosure of your personally identifiable information, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any personally identifiable information that we collected from you prior to the date the change becomes effective. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose personally identifiable information.

Any Questions?

If you have any questions or comments about this Privacy Policy, please contact us using the following contact information: support@health360x.com